Terms of Service

Last updated: September 11, 2026

These Terms of Service govern your access to and use of ahffrshop.com, including purchases made through the website. The website and online store are operated by Neimenggu Xiabi Internet Technology Co., Ltd., doing business under the brand name Ahffrshop. In these Terms, 'we,' 'us,' and 'our' refer to Neimenggu Xiabi Internet Technology Co., Ltd.. By accessing the website, creating an account, or placing an order, you agree to these Terms and the policies incorporated by reference.

1 Eligibility and Acceptance

You must be at least the age of majority in your place of residence, or have the permission of a parent or legal guardian, to use this website or place an order. You may use the website only for lawful personal or household purposes.

If you do not agree to these Terms, you must not use the website or purchase products through it. Mandatory rights provided by applicable consumer law remain unaffected.

2 Account Information

You are responsible for providing accurate, current, and complete information and for maintaining the confidentiality of your account credentials. You must promptly update information that changes and notify us if you believe your account has been used without authorization.

3 Products and Website Information

We make reasonable efforts to present product descriptions, dimensions, materials, colors, compatibility information, images, prices, and availability accurately. Screen settings, photography, production variations, and manual measurement may cause reasonable differences.

Product-specific instructions, warnings, care directions, and compatibility information shown on a product page, package, label, or manual form part of the product information. You should review them before use.

We may update, correct, discontinue, or limit products and website content at any time. A correction will not reduce any non-waivable rights you have under applicable law.

4 Orders and Contract Formation

Submitting an order is an offer to purchase. An automated order confirmation acknowledges receipt but does not necessarily mean the order has been accepted. We may verify payment, inventory, shipping eligibility, address information, quantity limits, and suspected fraud before accepting an order.

A purchase contract is formed when we accept the order and send confirmation that it has been accepted or shipped, subject to applicable law. We may refuse or cancel an order before shipment for legitimate reasons, including product unavailability, pricing errors, payment failure, suspected fraud, shipping restrictions, or legal requirements. If payment has already been collected for a cancelled order, we will issue an appropriate refund.

5 Prices Payments and Taxes

Prices are displayed in the currency shown on the website or at checkout. Applicable discounts, shipping charges, and taxes are shown before the customer completes payment. Customers are responsible for reviewing the final total before submitting an order.

Payments are processed through Shopify and the payment providers made available at checkout. We do not intentionally store full payment card numbers on our own systems. Payment providers process payment information under their own terms and privacy notices.

6 Shipping and Delivery

Shipping destinations, processing times, delivery estimates, charges, tracking, and delivery procedures are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, weather, holidays, customs, local conditions, or events outside our reasonable control.

You are responsible for providing a complete and accurate shipping address. Contact us promptly if an address needs correction. We cannot guarantee that an address can be changed after processing or shipment begins.

7 Returns Refunds and Exchanges

Eligibility, deadlines, authorization requirements, return shipping responsibilities, inspections, refund timing, damaged items, incorrect products, and exchanges are governed by our Return and Refund Policy. The standard return request period for eligible products is 180 calendar days from delivery.

8 Acceptable Use

You must not use the website to violate law, infringe intellectual property or privacy rights, submit false information, transmit harmful code, interfere with website security, scrape or copy content without authorization, make fraudulent purchases, abuse promotions, or attempt unauthorized access to accounts or systems.

We may restrict access, cancel affected orders, or take other reasonable measures when we reasonably believe these Terms, law, or the rights of others have been violated.

9 Intellectual Property

The website, brand materials, text, graphics, photographs, layout, and other content are owned by or licensed to Neimenggu Xiabi Internet Technology Co., Ltd. and are protected by applicable intellectual property laws. You may view and use the website for personal shopping purposes. No ownership rights are transferred to you.

10 Third Party Services and Links

The website may use or link to services provided by Shopify, payment processors, carriers, analytics providers, advertising partners, and other third parties. Their services may be governed by separate terms and privacy notices. We are not responsible for independent third-party websites that we do not control, except where applicable law provides otherwise.

11 Privacy and Cookies

Our collection and use of personal information are described in our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy and managed through the cookie preference interface. Where consent is required, non-essential technologies should remain disabled until the user provides consent.

12 Warranties and Disclaimers

Nothing in these Terms excludes warranties, guarantees, or remedies that cannot lawfully be excluded. Except for such mandatory rights and any express product warranty, the website and services are provided on an as-available basis. We do not promise that every website function will always be uninterrupted, error-free, or available in every location.

13 Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website or products when such loss was not reasonably foreseeable. Our aggregate liability relating to a purchase will not exceed the amount paid for the affected order, unless a different limitation is required by law.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where such liability cannot be excluded, or any other liability that applicable law does not permit us to limit.

14 Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website, your infringement of another person's rights, or your material breach of these Terms. This section does not apply where responsibility cannot legally be transferred to a consumer.

15 Changes to These Terms

We may revise these Terms to reflect changes in law, services, technology, or business operations. The revised Terms will be posted with an updated date. Material changes will apply prospectively unless law requires otherwise.

16 Severability and No Waiver

If a provision is held invalid or unenforceable, the remaining provisions continue in effect to the extent permitted by law. A delay in enforcing a right does not waive that right.

17 Governing Law and Disputes

These Terms and purchases made through the website are governed by the laws of the People's Republic of China, without regard to conflict-of-laws rules. Courts with competent jurisdiction in Hohhot, Inner Mongolia, China will have jurisdiction over disputes, unless mandatory consumer law in the customer's place of residence gives the customer the right to bring or defend a claim in another court or under another governing law.

Before beginning formal proceedings, customers are encouraged to contact us so the parties can attempt to resolve the matter in good faith. This paragraph does not prevent either party from seeking urgent relief or exercising a non-waivable legal right.

18 Contact Information

Questions about these Terms may be sent to service@ahffrshop.com or +86 18358749821.

Legal business name: Neimenggu Xiabi Internet Technology Co., Ltd..

Registered business address: Room 611, Building 3, Qicai City, No. 1 Dadong Street, Yuquan District, Hohhot, Inner Mongolia, China.